Right of withdrawal

Consumers have a fourteen-day withdrawal. This right of withdrawal expires as soon as the consumer has downloaded a digital product. By downloading a digital product, the consumer declares that he / she agrees  


Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded.  


In order to exercise your right of withdrawal, you must inform us (Harriet Charlotte Schulz, Heider Straße 13, 20251 Hamburg, Germany, jensen@pferde.de) by means of a clear declaration (e.g. a letter sent by post, fax or email) inform about your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. 

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.  

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. 

In the case of a contract for the delivery of digital content that is not on a physical data carrier, the right of withdrawal also expires if we have started executing the contract after you have expressly agreed that we will begin executing the contract before the withdrawal period has expired, and have confirmed that you are aware that by giving your consent you will lose your right of withdrawal at the beginning of the execution of the contract.

Special provision

If you have purchased a digital product and have already downloaded it, the right of withdrawal expires from the moment of the download. With the download you agree that you waive your right of withdrawal.

Model withdrawal form


(If you want to cancel the contract, please fill out this form and send it back.)

- To Harriet Charlotte Schulz, Heider Strasse 13, 20251 Hamburg, Germany, jensen@pferde.de

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following
Goods (*) / the provision of the following service (*)

- Ordered on (*) / received on (*)

- Name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only if this is communicated on paper)

- Date

(*) Delete where inapplicable.